At 1300 Book Cab, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our taxi services in Melbourne, Australia. We are committed to ensuring your information is safe and handled responsibly.
Information We Collect
When you book a ride or use our services, we may collect the following information:
- Personal details: Name, phone number, email address.
- Booking information: Pickup and drop-off locations, date and time of travel, service type.
- Payment details: Payment method information for processing your booking securely.
- Other information: Any feedback or communication you provide to us.
How We Use Your Information
We use the information we collect to:
- Provide you with safe and reliable taxi services.
- Process payments and confirm bookings.
- Communicate with you regarding your ride or service updates.
- Improve our services and customer experience.
- Ensure compliance with legal and safety requirements.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information. We may share information with:
- Our trusted service partners who help us operate our taxi services.
- Law enforcement or regulatory authorities when required by law.
Data Security
We implement strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and only accessible by authorized personnel.
Your Rights
You have the right to:
- Access and update your personal information.
- Request deletion of your personal data, subject to legal or regulatory obligations.
- Opt-out of marketing communications at any time.
Cookies and Tracking
Our website may use cookies to enhance your browsing experience. Cookies help us understand how users interact with our site and improve functionality. You can choose to disable cookies in your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:
1300 Book Cab
Melbourne, Australia
Email : 1300bookcabs@gmail.com
Phone : +61 474 489 744
Effective Date : 06-Feb-2026