Welcome to 1300 Book Cab. By using our services, you agree to the following terms and conditions. Please read them carefully.
1. Service Overview
1300 Book Cab provides reliable taxi services in Melbourne, Australia, including:
- Airport Service
- Corporate Travel
- Wedding Transfer
- Hotel Transfer
- Event Transfer
- Parcel Delivery
We aim to ensure safe, timely, and comfortable travel for all our customers.
2. Booking and Payment
- All bookings can be made through our website, app, or phone.
- Fares are calculated based on distance, time, and service type.
- Payment must be completed at the time of service or as per the agreed method during booking.
3. Cancellation and Refunds
- Cancellations must be made at least [specify time, e.g., 2 hours] before the scheduled pickup to avoid charges.
- Refunds, if applicable, will be processed in the original payment method.
- Late cancellations or no-shows may incur a cancellation fee.
4. Passenger Responsibilities
- Passengers must provide accurate pickup and drop-off details.
- Carry valid identification if required for corporate or airport transfers.
- Ensure personal belongings are kept safe; 1300 Book Cab is not responsible for lost items.
5. Service Limitations
- We reserve the right to refuse service for unsafe, illegal, or abusive behavior.
- Delays due to traffic, weather, or unforeseen circumstances are not the responsibility of 1300 Book Cab.
- Parcel delivery is limited to items allowed by law and company policy.
6. Liability
- 1300 Book Cab is committed to passenger safety but is not liable for indirect or incidental losses.
- Our vehicles are regularly maintained for safe travel, and all drivers are trained professionals.
7. Privacy
- Customer information is collected only for booking and service purposes.
- We do not share personal details with third parties except as required by law.
8. Changes to Terms
- 1300 Book Cab may update these terms periodically.
- Continued use of our services constitutes acceptance of the updated terms.
By using 1300 Book Cab, you agree to abide by these terms and conditions. We appreciate your trust and look forward to providing you with premium, reliable, and comfortable travel experiences in Melbourne.